In most cases, members of the development team will stick to conversations in the forum and will not answer private messages. Please know that we do try to read everything, but developer workload is simply too high to manage personal contact with tens-of-thousands of users simultaneously.
Given the ratio of developers-to-users, it simply isn't possible for us to answer every post and private message individually. Just be sure to treat the team respectfully, as they do put a significant amount of effort into building and maintaining these great simulation products for you. Please do tell us and we will always treat your feedback with value. We also like to hear what you think can be improved, or what isn't working. If you have questions related to copyrighted material, please contact a forum moderator for clarification. Moderators will remove posts that are determined not to be factually accurate. Threats and intimidation may, at the moderator's discretion, be provided to law enforcement for handling. Speaking of Moderators, they prefer not to be treated as "The Thought Police" but if any behavior infringes on the enjoyment of another user or is otherwise considered to be unacceptable in the moderator's judgment, it will be addressed in keeping with our view of ensuring that this forum remains a healthy environment for all simmers. If someone frustrates you, walk away from the conversation or ask for a moderator to get involved. Treat everyone else in the forum with respect even when you disagree. We are all simmers here and no matter our differences of opinion, we share a common love of aviation, computing and simulation. Do this by clicking the username pull-down at the top right, then selecting "User Settings. Posts that are unsigned will be quietly removed without comment by the moderators, so to make your life easy- we recommend enabling your forum signature so that you never need to remember. We do so because we feel that forums in which users must engage one another personally are generally warmer, more collegial and friendly. This is one of the few rigid rules that we enforce regularly. You took the time to be here, we want to get to know you. We do this in order to keep conversations personal and familiar.
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Forgot password or user name? Sincewe have asked users to sign their real name, first and last, to all posts in the PMDG forum.